Customer Reviews for Ross-Simons Jewelers in Warwick, RI
Ross-Simons Jewelers in Warwick, RI
Conveniently located in the heart of Rhode Island, Warwick offers the perfect blend of shopping and shoreline. An easy exit from Interstates 95 and 295, Warwick makes it simple to get all of your shopping done in one convenient location, including a stop at Ross-Simons Warwick store on Route 5. Make the weekend a smashing success and treat your special someone to a piece of jewelry from Ross-Simons extensive collection, including such upscale brands as Tag Heuer, Michele, Raymond Weil, Roberto Coin, Scott Kay and Swarovski.
Average Customer Rating:
(16 Reviews) 16
16 out of 16100%of reviewers recommend this product.
Customer Reviews for Ross-Simons Jewelers in Warwick, RI
Review 1 for Ross-Simons Jewelers in Warwick, RI
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Excellent customer service
PostedApril 29, 2013
I was surprised to learn that Ross Simons no longer replaces watch batteries on watches they didn't sell. Cathy was more than helpful to recommend an alternate location.
Cathy happily fixed my 5 year old son's watch on the spot which made for a very happy boy! She even fixed my necklace for me. All this at no charge and with a smile! Thanks for the excellent customer service!
Cathy happily fixed my 5 year old son's watch on the spot which made for a very happy boy! She even fixed my necklace for me. All this at no charge and with a smile! Thanks for the excellent customer service!
JewelryLover
, Warwick, RI
Bottom Line: I would recommend this to a friend!
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Review 2 for Ross-Simons Jewelers in Warwick, RI
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Excellent Customer Service
PostedApril 29, 2013
I just wish to take a momment to compliment and commend Sales Associate Angela Tasca. Angela was extremely responsive in helping me complete an Anniversary Gift (35) purchase for my wife. I purchased the diamond tennis braclet on Saturday afternoon and Angela fulfilled her commitment to me to have it available today, Monday, which is our Anniversary date. I understand in order to have the braclet available this afternoon she drove direclty to the warehouse and picked up the braclet herself, clearly above and beyond expectations but an example of world class customer service. We have be clients of Ross Simons for many years and based on the service I iexperienced with Angela for many years to come.
Kevin McGrath
Kevin
, Wakefield RI
Bottom Line: I would recommend this to a friend!
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Review 3 for Ross-Simons Jewelers in Warwick, RI
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Exellent customer services
PostedApril 9, 2013
I bought most of my jewelry from RossSimons for years. I am very happy with their products and customer services. Their staffs are very knowledgeable. I worked with Mark, Lauren, Cathy, Jennifer, Ron and Tom. They were great!!
Rose
, Middletown, RI
Bottom Line: I would recommend this to a friend!
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Review 4 for Ross-Simons Jewelers in Warwick, RI
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Angela T. was absolutely fantastic! We love our wedding bands!
PostedMarch 10, 2013
We came in today to look at wedding bands and honestly were not intending on making a purchase because I had been unable to find the perfect band to match my engagement ring so far. But Angela was so great at finding us exactly what we were looking for that our minds were changed. She made us feel comfortable and well taken care of! Really the best jewelry salesperson we've ever dealt with. Also with the sale going on today, we felt like we got an excellent deal!
like_panda
, Johnston, RI
Bottom Line: I would recommend this to a friend!
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Review 5 for Ross-Simons Jewelers in Warwick, RI
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Friendly and knowledgeable sales staff
PostedJanuary 8, 2013
I had read so many wonderful reviews about one of your sales associates (Lauren) that I had decided I would like to have her help me select the perfect engagement ring. I wasn't disappointed. I had decided to have a custom ring made. Lauren and I had selected 3 beautiful diamonds which she had FEDEX’d overnight for me to view. They arrived the next morning and I had an opportunity to view them. I had done my homework so I knew about the 4 "C"s, but Lauren was extremely helpful in answering all of my questions. In the end I had selected a beautiful diamond and setting that I know my girlfriend will love once I pop the question. I also purchased a set of matching wedding bands. I will definitely return for all of my special purchases. Thanks Lauren!
Dave
, Middletown, RI
Bottom Line: I would recommend this to a friend!
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Review 6 for Ross-Simons Jewelers in Warwick, RI
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Excellent customer service
PostedJanuary 7, 2013
I have had a wonderful experience working with Jennifer Levi.
Her knowledge of jewelry and patience cannot be surpassed.
She makes buying jewelry a pleasure.
I look forward to working with her in the near future.
Her knowledge of jewelry and patience cannot be surpassed.
She makes buying jewelry a pleasure.
I look forward to working with her in the near future.
ACE
, CT
Bottom Line: I would recommend this to a friend!
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Review 7 for Ross-Simons Jewelers in Warwick, RI
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Wonderful service
PostedNovember 30, 2012
My son and I shopped with Jennifer for his engagement ring. Her knowledge and patience with us helped making our experience perfect. We look forward to getting our wedding bands with her.
love our ring
, warwick, ri
Bottom Line: I would recommend this to a friend!
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Review 8 for Ross-Simons Jewelers in Warwick, RI
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Always 5 Star Service
PostedNovember 21, 2012
My husband and I are creating add-a-pearl necklaces for our 3 granddaughters. Because they are for our grandchildren, the pearls and necklaces have very special meaning to us. We know we can count on quality at Ross Simons, but we are also made to feel welcome by the sales staff and receive excellent service from Lauren.
nanapearl
, East Greenwich, RI
Bottom Line: I would recommend this to a friend!
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Review 9 for Ross-Simons Jewelers in Warwick, RI
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The sales staff was very helpful.
PostedNovember 18, 2012
I just wanted to tell you how wonderful Lauren Tundis was to work with. From this point on I will only deal with her. She was that helpful and a pleasure to talk to. Congratulations on hiring such a great employee.
Rob
, Cranston, RI
Bottom Line: I would recommend this to a friend!
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Review 10 for Ross-Simons Jewelers in Warwick, RI
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I have followed Lauren to Ross-Simons!
PostedNovember 18, 2012
As a long-time diamond purchaser, I followed staff member, Ms. Lauren through her previous high profile career to Ross-Simons. Over the several years that Lauren has acted as my personal diamondologist and trusted associate, I am proud of every purchase she has sold me because her great fund of knowledge has allowed us to create unique, one-of-a-kind diamond treasures. She takes her work and her customers very seriously, and I am proud to wear her creations and to be a customer of Ross-Simons.
Ms. Jo-Ann
, Jamestown, RI
Bottom Line: I would recommend this to a friend!
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Review 11 for Ross-Simons Jewelers in Warwick, RI
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pearls
PostedNovember 16, 2012
I was in today to see Lauren, and she was very pleasant and helpful. She had called to tell me about the pearls being on sale. This was the first time I had ever received a call about a sale in 15 years, and I really appreciated it.
rea
, Warwick, RI
Bottom Line: I would recommend this to a friend!
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Review 12 for Ross-Simons Jewelers in Warwick, RI
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I wouldn't consider shopping anywhere else
PostedNovember 14, 2012
I was recently in purchasing a gift, it must have seemed like an eternity before I made up my mind, but everyone seemed more than happy to help and allow me to take the time I needed to pick just the right piece.
The gift was perfect, (not getting returned) everyone was so pleasant, and the store is really very elegant.
With Christmas around the corner I will surely return.
The gift was perfect, (not getting returned) everyone was so pleasant, and the store is really very elegant.
With Christmas around the corner I will surely return.
JS
, Warwick RI
Bottom Line: I would recommend this to a friend!
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Review 13 for Ross-Simons Jewelers in Warwick, RI
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Thanks for the great service!
PostedNovember 12, 2012
Just want to say thank you Ross Simons, and to your wonderful sales associate Lauren Tundis, for our wedding rings! We were married almost two years ago. I have the rings of my dreams on my left hand every day, thanks to your great selection and to Lauren's patience and expert assistance through the process of selecting the right rings. Lauren has remained my "point person" at Ross Simons since then. She is a great asset to your store.
Satisfied Customer
, Rehoboth MA
Bottom Line: I would recommend this to a friend!
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Review 14 for Ross-Simons Jewelers in Warwick, RI
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Ross Simons Sales Associate Cathy Buhler went above and beyond and saved my wedding rings!!!
PostedNovember 5, 2012
I did a really stupid thing...I put my gold wedding band and gold engagement ring in silver cleaner and left them there for 2 days. When I pulled them out they appeared grey/brown & ruined. I took them to your Warwick, RI store thinking there was no hope for them. Thankfully, I was helped by Cathy Buhler, who made it her mission to bring the luster back to my rings. She worked on them for 20 minutes and made them as beautiful as when I received them over 25 years ago. Thank you Cathy and thank you Ross Simons for hiring people who understand how to maintain customer loyalty. Words can not express how grateful I am.
NowReadingLabels
, Hope Valley, RI
Bottom Line: I would recommend this to a friend!
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Review 15 for Ross-Simons Jewelers in Warwick, RI
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always a satisfied customer
PostedOctober 31, 2012
the sales person angela was very helpful and very truthful about the items that i was interested in
ro
, warwick
Bottom Line: I would recommend this to a friend!
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Review 16 for Ross-Simons Jewelers in Warwick, RI
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great selection and service
PostedSeptember 15, 2012
I went to the Ross-Simons store on a friends recomendation as I was in the market for a diamond ring for my girlfriend. I was expecting higher prices than the internet. To my surprise the prices were the same as the internet and MUCH lower than other mall stores. The manager Mark waited on me and did an excellent job. I will return
Getting married in may
, North Providence, R I
Bottom Line: I would recommend this to a friend!
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